Frequently Asked Questions

Can I apply for financing online before I visit? Yes — our online credit application lets you start the financing process from home, so you can walk in already knowing roughly where you stand.

Do you accept trade-ins on used or non-Ford vehicles? Yes, we accept trade-ins on any make or model, new or used. You can get a preliminary trade-in value online, and we’ll confirm it with an in-person appraisal.

Do I need to buy my vehicle here to get it serviced here? No — our service department works on Ford vehicles (and many other makes) regardless of where you bought them.

How do I book a service appointment? You can book online any time through our service appointment page, or call our service department directly.

Do you service vehicles for customers outside Salmon Arm and Revelstoke? Yes, we regularly service customers from across the Shuswap and North Okanagan, including Sicamous, Chase, Enderby, and Vernon.

What should I bring to check on a recall? Just your vehicle’s VIN — you can look up open recalls on our recall check page before you even call.

Can I get a quote on a new Ford before visiting the dealership? Yes, use our Build & Price tool for any new Ford model to configure trims and options and get a starting estimate before you come in.

Do you offer commercial or fleet pricing? Yes — see our commercial and fleet page for financing and vehicles suited to local businesses, from work trucks to cargo vans. Still have a question? Contact us directly and our team will get back to you.